Ask Mike
App question
S
stephanie_macphail6d ago
I keep trying to update my main program to be a different one that im doing now, but every time I select a new program, the exercises for my daily routine dont update to the new program I picked. Is there a way to fix that
S
stephanie_macphail3d ago
Ok thank you however that did not work, when will the app be updating?
S
stephanie_macphail3d ago
Im so sorry but when I go to the app store it only gives me the option to go to this app, not to do any downloads, am i doing something wrong? And my program still will not update to a new one
S
stephanie_macphail3d ago
Not to do any updates I mean
postureguymikeMike2d ago
Sorry about the back and forth on this, Stephanie. We found the real issue on our end and just fixed it. You don't need to download anything from the App Store. Next time you open the app, go to the program you want, tap "Set as my active program," and then head over to the Today tab. Your exercises should update to match the new program right away. Let me know how it goes!
S
stephanie_macphail2d ago
Ok so yes it does update the program but when I go to do "today workout" those exercises never change, is that normal?
postureguymikeMike2d ago
Sorry about all the back and forth, Stephanie. We tracked down the real issue on our end and just fixed it. You don't need to download anything from the App Store. Just close the app completely (swipe it away from your recent apps), reopen it, and head to the Today tab. Your exercises should now match the Neck Hump Correction program you selected. Going forward, switching programs will update your daily exercises automatically. Really appreciate your patience on this one!
S
stephanie_macphail2d ago
That worked thank you!
Sign in to leave a reply.
Sign In